What we want to say at first

Thank you for visiting our home page.

Our business motto is:
“We aim at production service business.
We not only manufacture products at an assured quality within the requested delivery term but also seek and realize customer satisfaction earnestly, in which our value resides.”

Easy to say, hard to do. We will keep the motto in mind when manufacturing products.

Quality control

We think we are “sincere and honest” by nature, though we may be self-satisfied. We have listened to complains of our customers and solved them one by one solidly to keep growing. As for quality, Mitsubishi Heavy Industries gave us 5-S principles in 1998 and Toshiba and other companies gave us knowledge about concrete methods and, while having guidance, we made efforts in quality improvement, obtaining ISO9001 in August 2008 and keeping activities up to now.

It is not valuable that we are granted ISO, you will see. It is important in the true meaning to share the time and cost for improvement in the management and quality among us. This is why we continue these activities.
Furthermore, we are handling the international standard called railway RAMS, so that we keep abreast of international quality standards and handle orders from all over the world.
 

We, Hokuriku Heavy Industries, Ltd., are responsible for Quality Control through the Quality Management System seeking improvement by constant review, with suppliers and sub-contractors being encouraged to co-operate. The Company is committed to achieving customer satisfaction by the use of quality procedures which will be operated to meet or exceed the requirements of ISO 9001.

Performing task, our company staff should observe the followings.
• Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well
• Achieve our commitments for job, assure PDCA cycle.
• Enhance the systematic research and use of best preventive practices at all levels and ensure reliable risk management
• Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer surveys
 

In order to achieve the Quality Policy, to promote the following activities.

(1)To satisfy the customer’s requirement and continuously improve the  quality management system.

(2)Establish quality target and review it properly.

(3)Explain and make company staff understand quality policy.

(4)Review and control the quality policy.

Dated November 1^st, 2007

Hokuriku Heavy Industries, Ltd.

Masanori Shimotori, President

It is 10 minutes in Niigata Station to a car.It is 15 minutes in Niigata Airport to a car.

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