First of all, we would like to thank you for visiting our website.
As a company, our policy is;
“Our sole aim is to be a manufacturing service industry. We not only deliver the products with reliable quality before their due date but we take deliberate action to ensure our customers’ satisfaction. This is the merit of our company, our purpose and our strength.”
That is easier said than done, but by always keeping this policy foremost in mind and manufacturing our products accordingly, it has guided us to a very good reputation with our customers.
Our Quality control Philosophy
The motto of our company is “sincere and honest.” We appreciate our customers bringing issues to our attention, and by solving each problem one by one, we have made steady progress and improved every part of our company.
In order to improve the quality of our products, we received guidance in the 5S Principles (Seiri, Seiton, Seiso, Seiketsu, Shitsuke in Japanese, which translate to “sort, set in order, shine/sweep, standardize, and sustain/self-discipline”) directly from Mitsubishi Heavy Industries in 1998. Also, we learned practical methods to achieve the 5S principles from Toshiba as well as from other companies. As a result of these efforts, we gained ISO9001 certification in August 2008.
Of course, we have never become over-confident just because we gained ISO9001. Improving our business management and the quality of our products has always been worth our time and energy.
Furthermore, we have been undertaking projects that rely on the railway RAMS standard, the European standard that has become popular internationally. We continue trying to maintain and improve the quality of our products, both here in Japan and around the world.
Our Quality Policy
To provide products that satisfy our customers' requirements and comply with applicable regulations, our company, Hokuriku Heavy Industries, Ltd, conducts its business activities systematically and efficiently based on our management philosophy, so we can enhance customer satisfaction by effectively and continually operating and improving our quality management system.
Our employees must comply with the following policies when performing tasks.
• Understand our customers’ needs and strive to meet or exceed their expectations.Achieve our commitments for job, assure PDCA cycle.
• Set targets for each task and incorporate those targets into PDCA (plan-do-check-act) cycles.
• Demonstrate leadership and collectively devise measures to solve problems, to achieve our targets.
• Understand the importance of the respective role each employee plays, and perform these roles responsibly.
To achieve our quality policy we pursue the following activities:
(1)Fulfill our customers’ requirements and continually improve our quality management system.
(2)Set quality targets and review them accordingly.
(3)Explain our quality policy to our entire organization so every employee understands it perfectly.
(4)Review our quality policy and manage it appropriately.
Dated November 1st, 2007
Hokuriku Heavy Industries, Ltd.
Masanori Shimotori, President
|Company name||HOKURIKUHEAVY INDUSTRIES,LTD|
|Location||7-3-69, Yamakido, Higashi-ku,Niigata,950-0871 Japan|
|Establishment||November 1, 1965|
|Capital||15 million yen|
|Business activity||Business activity, Railroad vehicle, Special equipment vehicle , Cargo work industrial machine,
A design, manufacture and sale of an equipment labor-saving machine, and repair and reconstruction of the above-mentioned items
- It takes a little over 2 hours from Tokyo to Niigata Station by “bullet train” via the Joetsu Shinkansen line.
- From there, it’s about 10 minutes by car or taxi to our facilities.
- Additionally, it’s about 15 minutes by car or taxi from Niigata Airport to our facilities.